On Saturday night, Ruth and I went along to 'Laugh Out Proud' at South Street Arts, part of the Reading Comedy Festival 2010. It was MC-ed by the excellent Rosie Wilby and featured Julie Jepson, Shelley Cooper and headlined Tom Allen. Wilby and Allen were brilliant; Jepson was OK in that traditional dyke sort of way; Cooper seemed fidgety and nervous of the audience (echoed in this Edinburgh Fringe review from 2007) and her act at South Street contained little about the transitioning process, which you would think would provide fairly rich material for a comic.
Spent Monday afternoon in a >3 hour training session on social media and its applications for businesses. Was briefly introduced to lifestreaming, mashups and Delicious, as well as other more familiar stuff. We were given some academic references on social networks, and there was talk of interconnected nodes. Ho hum.
Recent talk of smartphones, apps etc has made me fancy upgrading my phone, so have been browsing online for deals. My boss Fay has just acquired an HTC Desire, which she claims not to know how to use yet, but it looks pretty. Kate spent some time at our last dinner showing me her Galaxy S, which looked jolly nice. Should probably restrain myself and be a bit sensible though. In the meantime, am currently spitting feathers at 3 Customer Services after two abortive phone calls in the last week or so. On the first occasion, I called to check the end date of my contract. The call went something like this:
Me: Hello, could you tell me the end date of my contract please?
Call Centre Drone: How are you today, Ms Thomas?Me: I’m extremely well, thank you. Could you tell me the end date of my contract, please?CCD: Before I tell you the end date of your contract, let me just say this: You have been a wonderful customer.
Me: Thank you.
CCD: I would like to tell you about some deals we have that may interest you.Me: I don’t have time for a long conversation. Could you please just tell me the end date of my contract, please?
The conversation continued a while longer in this fruitless vein before I hung up and sent a message through My3 asking the question, and received an answer a day or so later. Foolishly, I tried to ring them again yesterday to place a request for a PAC code pending imminent likely switch to another network. CCD2 (although it could well have been the same person) refused to action my request until he had had a chance to tell me about all the tempting deals available that might induce me to stay with 3. Another hanging up ensued and have put in an electronic request for the code. Telephone contact is evidently best avoided.
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